Average Score (715 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

715 Ratings

4.8 Average

Models
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  • Bernie S.06-25-2025

    TYPE:ServiceMODEL:JettaYEAR:2019

  • Henry B.06-23-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2023

    Quick, and Fast Service

  • Randy S.06-23-2025

    TYPE:ServiceMODEL:TiguanYEAR:2020

    I appreciate the friendliness of Jerry. And the quickness of the service.

  • Natasha S.06-22-2025

    TYPE:ServiceMODEL:JettaYEAR:2024

  • Veronica T.06-22-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

  • Bekim P.06-21-2025

    TYPE:ServiceMODEL:ArteonYEAR:2023

    Very good costumer service and fast

  • Nicole A.06-20-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2022

  • Cynthia K.06-19-2025

    TYPE:ServiceMODEL:TaosYEAR:2023

    Your customer service was great! I was informed throughout the process of the work being done on my Taos. I was provided with videos and a full diagnostic report informing me of what I need to get done.

  • Thomas T.06-19-2025

    TYPE:SalesMODEL:Golf GTIYEAR:2025

    I was able to have all my questions answered and the lease made with no pressure. Very smooth experience.

  • Artur M.06-19-2025

    TYPE:SalesMODEL:Jetta GLIYEAR:2025