TYPE:ServiceMODEL:TiguanYEAR:2023
Average Score (687 reviews):4.8
The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.
TYPE:ServiceMODEL:PassatYEAR:2020
TYPE:ServiceMODEL:TiguanYEAR:2022
Worse experience EVER!!! Never going back never referring anyone!
TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024
TYPE:SalesMODEL:TiguanYEAR:2024
Marko was incredible. He helped so much and got us our new VW! Thanks a ton!
TYPE:ServiceMODEL:TiguanYEAR:2022
TYPE:SalesMODEL:TaosYEAR:2024
TYPE:ServiceMODEL:JettaYEAR:2023
Did not fix the issue I brought the car in for, and now I’m bringing it back and will be without a car for another 4 days. They only updated the car software and called it good.
TYPE:ServiceMODEL:TiguanYEAR:2022
Prompt service and excellent communication
TYPE:ServiceMODEL:JettaYEAR:2021
What needs improvement is the customer service working a little harder to accommodate owners by being available. Please let services individuals know that changing radio stations and turning volume up is not appreciated. Also, shut off all interior lights that are turned on.