Average Score (653 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

653 Ratings

4.8 Average

Models
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  • Danny T.11-22-2024

    TYPE:ServiceMODEL:ID.4YEAR:2023

  • Bruce B.11-22-2024

    TYPE:ServiceMODEL:PassatYEAR:2019

  • Al D.11-21-2024

    TYPE:ServiceMODEL:TiguanYEAR:2022

    Took the time to update customers with every details

  • Kristal V.11-19-2024

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024

    The service I received during my visit was incredible. Everyone was very friendly.

  • Lori A.11-19-2024

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2023

    Excellent customer service

  • Curtis B.11-19-2024

    TYPE:ServiceMODEL:TiguanYEAR:2024

  • Vilson B.11-18-2024

    TYPE:ServiceMODEL:TaosYEAR:2022

    Everything went well. I requested to expedite the service (had to go back to the office quickly) and they managed to get all done in 2 hours.

  • Peige B.11-18-2024

    TYPE:SalesMODEL:Golf GTIYEAR:2024

    I walked in not intending to purchase a vehicle. My salesperson was patient and finance was informative and helpful. I felt no pressure to make decisions and left with a brand new car.

  • Michael S.11-17-2024

    TYPE:ServiceMODEL:ID.4YEAR:2023

    Service is always great, my Service Advisor Jeffrey Lopez always keeps me informed and provides great customer service.

  • Emily R.11-17-2024

    TYPE:ServiceMODEL:TiguanYEAR:2021

    Jeffrey was amazing so sweet and helpful