TYPE:SalesMODEL:JettaYEAR:2025
Average Score (718 reviews):4.8
The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.
TYPE:ServiceMODEL:TiguanYEAR:2024
Good
TYPE:ServiceMODEL:TiguanYEAR:2023
I received excellent service. Thank you.
TYPE:ServiceMODEL:BeetleYEAR:2018
It says good experience. Didn't take long
TYPE:ServiceMODEL:JettaYEAR:2024
TYPE:ServiceMODEL:TiguanYEAR:2024
Jeffrey is the best!!!
TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024
Vehicle was done before the quoted wait time.
TYPE:SalesMODEL:TiguanYEAR:2025
The people make the difference! Everyone from the e-commerce manager to the salesman to the finance person were all wonderful and made the process super smooth.
TYPE:SalesMODEL:JettaYEAR:2025
The customer service team, led by an exceptional salesperson, did an outstanding job throughout the entire process. They were efficient and responded to all my questions promptly, ensuring that I felt supported and informed every step of the way. Their professionalism and clarity improved the overall experience significantly. Remarkably, they managed to complete the sale in a very short amount of time, which I truly appreciated. Overall, the team's combined efforts made the transaction smooth and enjoyable.
TYPE:ServiceMODEL:TiguanYEAR:2020
The staff here is incredible and patient. Ray, Kimberly & Alex are consistent in their service. I enjoy their professionalism and kindness every time I am required to come to the dealership.