Average Score (653 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

653 Ratings

4.8 Average

Models
Types of Survey
Filter by
  • Dara C.12-05-2024

    TYPE:ServiceMODEL:PassatYEAR:2021

    Everything related to the service was perfect

  • John K.12-05-2024

    TYPE:SalesMODEL:JettaYEAR:2024

    Sogn and Drive was a seamless transition to my BEAUTIFUL NEW VOLKS JETTA . YEAH BABY.

  • Jacquelyn A.12-05-2024

    TYPE:ServiceMODEL:TiguanYEAR:2023

  • Mitchell D.12-05-2024

    TYPE:ServiceMODEL:JettaYEAR:2019

  • Kara C.12-04-2024

    TYPE:ServiceMODEL:PassatYEAR:2020

    Same day service; appt was 2:30pm and service was done by 5pm. My service guy Jeffrey was excellent

  • Edwin L.12-04-2024

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2023

  • Javier G.12-03-2024

    TYPE:ServiceMODEL:TiguanYEAR:2018

    Mr. Lopez was fantastic. Very thorough, polite, and even replaced my remote battery! There was a bit of a delay/miscommunication at pickup, but manager David provided excellent customer service! Not sure if hes been a manager for a long time, but they should definitively keep him.

  • Basilio R.12-03-2024

    TYPE:SalesMODEL:TaosYEAR:2024

  • Lahav S.12-02-2024

    TYPE:ServiceMODEL:TaosYEAR:2023

    Still have problems like always

  • Deena W.12-02-2024

    TYPE:SalesMODEL:TaosYEAR:2024

    Great deal.. First time car buyer..my husband always purchased our cars.. never too late at 75.. Everyone made it so easy,so helpful and knowledgeable.. It was a great experience.. Thank You all