TYPE:ServiceMODEL:JettaYEAR:2018
Average Score (653 reviews):4.8
The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.
TYPE:ServiceMODEL:TiguanYEAR:2020
The staff at this location are always friendly and so welcoming. The dealership is always clean and their work is never questionable.
TYPE:ServiceMODEL:TiguanYEAR:2020
I paid $200+ for a diagnostic to fix my microphone in my car. When dropping off the car, I told the technician that I had joined a Tiguan forum and other people with a similar issue said there's was fixed with a simple software update, though others did require hardware changes. When the service was done, I was told the fix would be approximately $1000. Fortunately, I denied the fix and when I got in my car, the microphone was working fine and has been since. I am glad I did not proceed with paying over a $1000 dollars, when a simple software fix worked. I am not satisfied with the service and lack of care about saving me money and not wasteful spending on something that is not needed.
TYPE:ServiceMODEL:PassatYEAR:2020
TYPE:ServiceMODEL:TaosYEAR:2023
TYPE:ServiceMODEL:TiguanYEAR:2021
TYPE:ServiceMODEL:Atlas Cross SportYEAR:2022
TYPE:SalesMODEL:TiguanYEAR:2024
Amazing Salesman, Manager and General Manager! Seamless process with a level of customer service that went above and beyond! Thank you and happy to finally experience VW!
TYPE:ServiceMODEL:JettaYEAR:2021
Poor service, service not requested was offered and service requested was not performed. We will not return to this dealer.
TYPE:SalesMODEL:AtlasYEAR:2024
Top notch experience. Seamless buying experience