Average Score (653 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

653 Ratings

4.8 Average

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  • Manuel L.12-16-2024

    TYPE:ServiceMODEL:TiguanYEAR:2020

    Have someone double check the service people's work. This will make sure the work is been completed and the customer is not charged for something that has not been done.

  • Jacquie N.12-16-2024

    TYPE:ServiceMODEL:TiguanYEAR:2018

    Good service. Accurate time estimate. Honored coupons.

  • Ruby B.12-16-2024

    TYPE:ServiceMODEL:TaosYEAR:2023

  • Sharon C.12-15-2024

    TYPE:ServiceMODEL:TiguanYEAR:2023

    Good service!!

  • Valeriy L.12-15-2024

    TYPE:ServiceMODEL:TiguanYEAR:2024

    Amazing customer service.

  • Erick G.12-15-2024

    TYPE:ServiceMODEL:JettaYEAR:2021

  • Maksym M.12-14-2024

    TYPE:ServiceMODEL:TiguanYEAR:2022

    The employee explained everything to me clearly and answered my questions.

  • Jose P.12-14-2024

    TYPE:ServiceMODEL:TaosYEAR:2022

    Because my experience was more that I expected .

  • Kelly P.12-13-2024

    TYPE:ServiceMODEL:TiguanYEAR:2019

    Service was prompt and the staff was courteous.

  • Jeremy P.12-13-2024

    TYPE:SalesMODEL:Golf RYEAR:2024

    Was the most pleasant experience purchasing a vehicle. Sales and financing very easy.