Average Score (653 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

653 Ratings

4.8 Average

Models
Types of Survey
Filter by
  • David S.01-06-2025

    TYPE:SalesMODEL:AtlasYEAR:2024

    Professional informative staff.

  • Marie F.01-06-2025

    TYPE:ServiceMODEL:JettaYEAR:2018

    Everything went well. Everything was reviewed and explained . My service agent was very personable and professional.

  • Walter L.01-06-2025

    TYPE:ServiceMODEL:ID.4YEAR:2021

    The service was great. Jeffry had me prescheduled for a service appointment. I received reminders. When I arrived, he helped me quickly. The service was great.

  • Maureen M.01-06-2025

    TYPE:ServiceMODEL:JettaYEAR:2024

    Kimberly Lomeli has been outstanding with her knowledge and customer service

  • Raymond G.01-06-2025

    TYPE:SalesMODEL:JettaYEAR:2024

  • Russell J.01-06-2025

    TYPE:SalesMODEL:TiguanYEAR:2024

  • Gregory A.01-05-2025

    TYPE:SalesMODEL:AtlasYEAR:2024

    AJ did an outstanding job showing us the car options, then once we made the decision on the car, he helped expedite the sales process,

  • Tyler H.01-04-2025

    TYPE:ServiceMODEL:ArteonYEAR:2019

  • Seohee C.01-04-2025

    TYPE:ServiceMODEL:TaosYEAR:2022

  • Gabrielle R.01-03-2025

    TYPE:ServiceMODEL:PassatYEAR:2018

    Raymond is reliable and trustworthy. He is straight to the point and quick with updating me while remaining professional.