Average Score (718 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

718 Ratings

4.8 Average

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  • Anna C.08-05-2025

    TYPE:SalesMODEL:ID.4YEAR:2025

  • Steve K.08-04-2025

    TYPE:SalesMODEL:JettaYEAR:2025

    No nonsense deal. Great customer service by Ihor. I am price-driven and buy a new Jetta every 45K to 48K miles. Ihor is the reason I bought from Autonation on Sahara. My 2023 was from Findlay on Auto Mall. Thanks for the great experience!

  • Stephen P.08-02-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

    Employee Raymond was excellent and took care of me and my suv .

  • Amy R.08-02-2025

    TYPE:ServiceMODEL:TiguanYEAR:2020

    Kim was amazing as always!

  • Antuan M.08-02-2025

    TYPE:ServiceMODEL:AtlasYEAR:2023

    The dealership was great—everything was smooth, the staff was friendly, and the whole process felt easy and stress-free. Big shoutout to Alexis at the end—he was super professional, really helpful, and made sure everything got taken care of.

  • Pall G.08-01-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2023

    I got friendly and professional service and on time

  • Nichole D.08-01-2025

    TYPE:ServiceMODEL:TiguanYEAR:2023

    Ease of scheduling appointment and the communication from the staff regarding what maintenance was needed.

  • Theresa C.07-31-2025

    TYPE:ServiceMODEL:PassatYEAR:2018

    This was my second visit to get my car serviced. I am very happy with the staff and their knowledge of my vehicle. I was given a fair price for repairs and they checked for any recalls or warranties. I will definitely will be returning.

  • Nataliya M.07-31-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

  • Alfonso O.07-29-2025

    TYPE:ServiceMODEL:JettaYEAR:2023

    The service is always excellent