Average Score (653 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

653 Ratings

4.8 Average

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  • Walter W.07-10-2025

    TYPE:SalesMODEL:JettaYEAR:2025

    The customer service team, led by an exceptional salesperson, did an outstanding job throughout the entire process. They were efficient and responded to all my questions promptly, ensuring that I felt supported and informed every step of the way. Their professionalism and clarity improved the overall experience significantly. Remarkably, they managed to complete the sale in a very short amount of time, which I truly appreciated. Overall, the team's combined efforts made the transaction smooth and enjoyable.

  • Mari M.07-08-2025

    TYPE:ServiceMODEL:TiguanYEAR:2020

    The staff here is incredible and patient. Ray, Kimberly & Alex are consistent in their service. I enjoy their professionalism and kindness every time I am required to come to the dealership.

  • David D.07-07-2025

    TYPE:ServiceMODEL:GolfYEAR:2021

    In an earlier survey for this visit, I had provided my feedback.

  • Paul M.07-06-2025

    TYPE:ServiceMODEL:AtlasYEAR:2024

    Been satisfied with this location in the past

  • Valeriy L.07-06-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

    Because, this is my favorite Dealer for long time. Amazing and professional work!!!!!

  • William R.07-05-2025

    TYPE:ServiceMODEL:JettaYEAR:2019

    This is my second and last attempt to submit this survey. My service agent was the best I had in fifteen years.

  • Robert M.07-05-2025

    TYPE:ServiceMODEL:TiguanYEAR:2022

    Friendly great service

  • Leticia M.07-05-2025

    TYPE:ServiceMODEL:AtlasYEAR:2021

  • Jose F.07-03-2025

    TYPE:ServiceMODEL:ArteonYEAR:2021

    Great service!! Had my oil changed in no time, got the video of the inspection and everything done in less than an hour, keep up the great work, very happy customer here. Thank you again for the great job!

  • Christopher M.07-02-2025

    TYPE:SalesMODEL:Golf GTIYEAR:2025