The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.
TYPE:ServiceMODEL:Atlas Cross SportYEAR:2021
because it was done right so efficient and so nice the service manager is so pleasantly right although the sticker on the front right driver seat was not updated still i have to wait for the parts ordered for the side mirror control adjuster
TYPE:ServiceMODEL:TiguanYEAR:2023
I have been a client of Automation Volkswagen on Sahara Ave in Las Vegas for over 7 years, and I can confidently say that their service has consistently been outstanding. The professionals here are knowledgeable and genuinely care about their customers. I've had the pleasure of working with Shapiro Raymond as my service coordinator for many years. Shapiro has always gone above and beyond to ensure my car is well taken care of, offering the best services to keep it in excellent condition and safe to drive. Additionally, my client adviser, Ihor Marchenko, has been instrumental in helping me choose the right car that fits all my needs. Visiting the Volkswagen Sahara branch always feels welcoming, and I appreciate the great service I receive every time. Highly recommend!
TYPE:ServiceMODEL:ID4YEAR:2025
The staff are friendly, straight to the point, and made the process of getting into a new vehicle.
TYPE:SalesMODEL:Atlas Cross SportYEAR:2025
My expectations were exceeded but making my purchase easy and honest!
TYPE:ServiceMODEL:Atlas Cross SportYEAR:2021
Raymond was very professional and kept me well-informed
TYPE:ServiceMODEL:JettaYEAR:2020
I felt like I wasn’t left in the dark. I feel like in the past, I felt like service/sales people keep things hidden or don’t fully tell the customer. But Kim was amazing throughout my entire process. I was able to easily change an appointment to have it looked at sooner, they did the service faster than I thought. And I also really appreciated the website where you can see the full breakdown of the cost and also the images the mechanics upload.
TYPE:ServiceMODEL:Atlas Cross SportYEAR:2020
TYPE:SalesMODEL:ID.4YEAR:2025
Everyone was courteous and helpful. Appreciated the honesty with pricing, weren't hiding anything
TYPE:ServiceMODEL:TiguanYEAR:2020
My service advisor, Kimberly Lomeli, is always professional and competent in helping my service needs. Moreover, Kim, makes me feel special as a valued customer regardless of the service transaction amount. I feel good knowing I’m well taken care at your service department! Thank you.
TYPE:SalesMODEL:TiguanYEAR:2025
I enjoyed doing business with the dealership. I believe they have earned my trust. I believe we had a fair deal and understanding.
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