Average Score (715 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

715 Ratings

4.8 Average

Models
Types of Survey
Filter by
  • Lora E.06-04-2025

    TYPE:SalesMODEL:Jetta GLIYEAR:2025

    We were happy from the moment we walked in until we drove away in a new car. Everyone was helpful, friendly and professional.

  • Rene B.06-04-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2022

    Sending update/inspection videos really helps ease the mind. Also communication from the service advisor (Kimberley) is also helpful

  • Maggie P.06-04-2025

    TYPE:ServiceMODEL:TiguanYEAR:2022

    They took care of my vehicle needs efficiently.

  • Aneeb T.06-03-2025

    TYPE:ServiceMODEL:AtlasYEAR:2022

  • Giovanni R.06-02-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024

    Everything was perfect

  • Josephine W.06-02-2025

    TYPE:ServiceMODEL:AtlasYEAR:2018

    Service was way up to standard. He explained it very well and professional

  • Kelly N.06-02-2025

    TYPE:ServiceMODEL:ID.4YEAR:2023

    My Service Gal- Kim Lomeli made sure I was taken care of when my vehicle was delayed getting finished. She arranged an Uber to bring me over from my job ( Cadillac of Las Vegas) to get a loaner till the next day! My ID 4 was fully charged and clean when I got it back!! Greta Job Kim

  • Mary F.06-02-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

    I was told AutoNation is the largest car dealer in the U.S. I'm lucky to live close to Las Vegas. I bought from them and the have my car serviced their too. The customer service and technicians are very helpful and the cost is competitive.

  • Carole H.06-02-2025

    TYPE:ServiceMODEL:JettaYEAR:2022

    We brought our 2022 Jetta in after ‘engine light’ went on. Jeffrey helped to set up an appt for us and everything went very smoothly and perfectly. The team did an inspection and had to do a minor adjustment to a vent valve. Found no major issue. They even gave our car a nice wash!

  • Jeffrey A.06-01-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024

    0