Average Score (653 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

653 Ratings

4.8 Average

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  • John R.07-26-2025

    TYPE:ServiceMODEL:ID.4YEAR:2023

    Every time we have to have service of some sort, there is always an apology at the end.

  • Evelyn S.07-26-2025

    TYPE:ServiceMODEL:TiguanYEAR:2021

    My rep gave me a very good customer but the only thing needed to improve for me was the long time waiting for 1 tire replacement. All was perfect .

  • Troy G.07-24-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

    Easy, fast, and well done.

  • Sandra L.07-24-2025

    TYPE:ServiceMODEL:TaosYEAR:2024

  • Audrey C.07-22-2025

    TYPE:SalesMODEL:Golf GTIYEAR:2025

    Fantastic service, Abbas stayed late to help me with the paperwork and was very fair with negotiations.

  • Kristina M.07-21-2025

    TYPE:ServiceMODEL:JettaYEAR:2025

  • John P.07-20-2025

    TYPE:ServiceMODEL:AtlasYEAR:2021

    Joseph is a true professional and represents Volkswagen brand well.

  • Mark H.07-19-2025

    TYPE:SalesMODEL:ID.4YEAR:2025

    The sales team and finance team were great to work with throughout the entire process, which was very fast. Because the tech in the ID4 changed a lot from 2022 to the 2025, they took the time needed to teach me the new tech, and how to use it. They also helped setup my new ID4. If you need a vehicle new or used, please see the wonderful staff at Autonation VW in Las Vegas. No pressure, and they are very transparent with the process. Do not take my word for it, go and see the folks at the dealership, you will be pleasantly surprised at how car buying should be.

  • Alla M.07-18-2025

    TYPE:SalesMODEL:TiguanYEAR:2025

    I had a great experience at Volkswagen Las Vegas! The staff was professional, helpful, and very friendly. The process was smooth and easy from start to finish. Thank you for making everything so simple!

  • Behzad B.07-18-2025

    TYPE:ServiceMODEL:TiguanYEAR:2023

    Thank you for the best service. You guys did a fantastic service.