The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.
TYPE:ServiceMODEL:TiguanYEAR:2023
Client recognition as soon as I entered. I work in the hospitality business and I know how important this is. The person behind the desk done a great job. Quick and efficient. Let me know when it would be ready and walked me to my car when it was complete.
TYPE:SalesMODEL:Atlas Cross SportYEAR:2024
TYPE:SalesMODEL:TiguanYEAR:2024
TYPE:SalesMODEL:JettaYEAR:2024
Ighor is the best seller. This is the second car I've bought from him. He's amazing at what he does. He so passionate and honest at what he does. Thank you for always treating me with such kindness and worth. I'm so proud to continue to be a part of the volkswagen family :)
TYPE:ServiceMODEL:PassatYEAR:2019
TYPE:ServiceMODEL:AtlasYEAR:2019
Everything was done as promised
TYPE:ServiceMODEL:TiguanYEAR:2022
This time the Service Representative named Alex did take notes on the items that needed to be serviced. unfortunately I wasn't been updated on the service status, I had to call after 5 days and leave a message because nobody answer on the service department. Up until then is when Alex sent an update, that mechanic was working on the vehicle. My wife normally uses that vehicle for her job, she couldn't do anything on the 7 days total that the car was in shop, looks like VW doesn't have a courtesy car to provide to customer when their car is in shop for more than 3 days.
TYPE:ServiceMODEL:TiguanYEAR:2023
Agent is super friendly and explained step by step of service, received a video of mechanic inspection
TYPE:ServiceMODEL:ID.4YEAR:2023
TYPE:ServiceMODEL:TiguanYEAR:2023
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