Average Score (718 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

718 Ratings

4.8 Average

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  • Master V.08-31-2024

    TYPE:SalesMODEL:Atlas Cross SportYEAR:2024

    Obviously, the first and foremost reason I gave a five-star rating was due to the fact that I received what I ask for. Post 7 Days of sale I still do not have buyer's remorse. Yet there is still potential for grievances until receiving the green slip and title to vehicle. I would also like to add that Tom Mamangun was very helpful and professional during my auto purchasing experience with VW AutoNation.

  • Alexander M.08-30-2024

    TYPE:ServiceMODEL:ID.4YEAR:2023

  • Carol M.08-29-2024

    TYPE:ServiceMODEL:ID.4YEAR:2021

    I received a loaner Jetta while my ID4 was being serviced for over a week.

  • Lillian T.08-29-2024

    TYPE:ServiceMODEL:TaosYEAR:2023

    Very timely service. Easy to set up an appt and the hand-off is seamless.

  • Paul B.08-29-2024

    TYPE:ServiceMODEL:AtlasYEAR:2024

  • Jeffrey G.08-28-2024

    TYPE:ServiceMODEL:ArteonYEAR:2021

    Louise, the GM, and Kim, my service advisor were awesome! They did everything possible to make me happy about the service needed on my Arteon.

  • Dyan C.08-28-2024

    TYPE:ServiceMODEL:TaosYEAR:2023

    Thank you Alex for your detailed service analysis on my 2023 Taos VW. See you at my 30,000 mile maintenance!

  • Alex G.08-28-2024

    TYPE:SalesMODEL:JettaYEAR:2024

    It was no stress. My sales person was very comfortable. His name is Anthony Schempre. He was great.

  • Andres V.08-28-2024

    TYPE:ServiceMODEL:JettaYEAR:2024

    Great service

  • Jelena B.08-27-2024

    TYPE:ServiceMODEL:JettaYEAR:2023

    I bought the car from Igor several months ago and I gonna k to him be wise he is amazing sale person, very knowledgable and honest. This is my second car i bought there from him. I went for a service check up and met Janik, service technician who also exceeded my expectations. Janik’s professionalism, courtesy and knowledge are to be commended and serve as a prime example how oaks amazing service technician should act and communicate with customers. Kudos to Igor and Janik!